The Deal
Releasy is one of Sweden’s leading players in outsourced customer service with over 30 years of experience. The company has amassed a solid know-how of customer service and is constantly pushing the boundaries of the sector with AI-related solutions.
The company pursues an expansive growth strategy and is continuously expanding its Nordic presence. Together, Releasy and Nesenta creates a Nordic platform paving the way for an increase in multi skills and combining of language competences to boost growth.
The Target
Nesenta was founded in 2002 and is a well-established Finnish full-service customer care outsourcing provider. The Company provides contact and information services, along with supporting IT and Business Intelligence services.
Nesenta has great corporate values and provides the joint group an opportunity to broaden the geographic reach in a quick and efficient manner, making the company an ideal fit for Releasy.
About Releasy Customer Management AB
Releasy is one of Sweden’s leading players in outsourced customer service. With over 30 years of experience in the industry, the company has accumulated solid expertise in customer service.
The company has grown substantially in recent years and now has 16 production locations in Finland, Norway, Sweden, Spain and Serbia with the head office located in Stockholm, Sweden. Releasy is owned by the Pulsen Group, a family-owned Swedish group of IT companies.
